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Our bike comes semi-assembled, which means almost 80 percent ready to go. Handle bar, front wheel, saddle and pedals are the only parts that needs assembly (guided by our manual). These parts are easily assembled in approximately 10 minutes.
We use Postnord for home deliveries, or to your closest pick-up terminal. The delivery time from purchase is normally between 2-5 working days, if nothing else is noted on your purchase or confirmation of purchase. If an order has a different or special delivery time, you will be notified to the e-mail address that is submitted to us.
Prices are communicated in SEK (Swedish kronor) and include VAT. You will find a summary in your cart when in the checkout.
Your right to withdrawal is valid for 14 days. To use your right to withdrawal you must inform us of your wish to withdraw you purchase at email@example.com. The time for possible withdrawal starts the day you receive your item/s and it is required for the item/s to be in original condition. This means packed in original packaging and unused. This means that it is ok to examine the product assembled, given that it is in original condition at time of the return. We shall, if you use your right to withdrawal, reimburse you the amount you paid within 30 days of receiving the product/s. the costumer takes care of the return and if the product is damaged or lost due to recklessness, the withdrawal right is revoked.
Returns is sent back through mail or package delivery, not cash on delivery. Costs for return of fully functional bike is paid by the customer. If changed for another bike we will take care of shipping costs from you to us, When using your right to withdrawal you will send us the bike in return. The return address is Ingenjörsgatan 5 Gothenburg. Mark the package with your order number and send an e-mail to firstname.lastname@example.org.
When you order products from us you normally give your personal data. In ordering and registering you accept to us storing and using your personal information to be able to fullfill our agreement. You have the right to know and see which data is kept, and also correct it, complete it or have it deleted. To do any of these things, contact us at email@example.com
if you do not collect your products within 3 days of the communicated date, we reserve the right to charge you for return shipping to us, expeditionary costs and handling fees.[/vc_column_text][/vc_column][/vc_row]
Here you will find the answers to the most common questions we receive. If you do not find answers to your question you are welcome to contact us.
Your bike weughs about 13 kg.
All the models are single speed, wich means the have one gear.
All bikes have a front and rear break.
Your bike is delivered 80 percent assembled. You will have to attach the handle, front wheel, saddle and pedals, wich is smoothly done with the help of our manual (included). Tools are included to.
We provide cotumary one year warranty and three years of reclamation right, given that there are original faults with your product. Read more under Terms..
We offer smooth payments with Klarna, where you can devide payments over time or pay by invoice. You can also use the common payment cards or Swish (if you pick the products up at our office).
No, invoice option is only available in Sweden.
If you chose the payment method invoice it is handled by Klarna. For support with invoices or other payments made by Klarna call 08-120 120 10
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